Frequently Asked Questions
Everything you need to know about your LESTRANGE order and our modular wardrobe philosophy.
What is the LESTRANGE approach to sustainability?
We believe in 'The Modular Wardrobe.' Our goal is to create seasonless, versatile pieces that reduce the need for excess consumption. We use high-quality organic and recycled materials to ensure each garment lasts for years, not months.
How long does shipping take and what are the costs?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 5-10 business days. Free standard shipping is available on all orders over $200.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original, unworn condition with all tags attached. Returns are free for domestic customers via our online portal.
How do I find my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sticking to your usual size for a tailored silhouette.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Clearpay in select regions.
How should I care for my LESTRANGE garments?
To prolong the life of your clothes, we recommend washing at low temperatures (30°C) and air drying. Avoid tumble drying to maintain the integrity of the natural fibers and prevent shrinkage.